A guide to improving customer service efficiency through communication automation

Enable cross-functional collaboration and empower sales, marketing, and support teams to use existing date to communicate effectively with customers in this handy guide.

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Omnichannel Strategies for Marketing Professionals

Earlier this week, Tripolis connected with MessageBird to learn more about omnichannel strategies for marketing professionals. Read on for the interview.

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PSD2 is Approaching… Have You Started Testing SCA Compliance?

Financial institutions across the European Economic Area (EEA) are getting ready for PSD2 to come into full effect. Read more to see how your company can prepare itself.

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Hey, Where’s My Order?

Businesses might fall under the mistaken assumption that once their customer has completed an order, the job is pretty much done. However, getting that parcel to their doorstep can make or break the whole experience.

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