Guzman y Gomez: Digitizing an excellent in-store customer experience

Guzman y Gomez (GyG) is a casual dining restaurant chain that operates over 150 locations across Australia, Singapore, Japan and the U.S. In just a matter of days, MessageBird helped GyG rapidly pivot online and stay connected with its customer base; they consolidated communications into one platform, implemented automation and integrated into existing software. 

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Running your business from a spreadsheet, with customer notifications

While today there are countless CRM and ERP systems out there, for companies small and large, I still see businesses and teams relying on the tried and tested spreadsheet to keep track of and automate their work. Those teams can use MessageBird to bring those spreadsheets to life.

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Getting more data from each SMS message you send with MessageBird

MessageBird’s SMS API will now include information on the price per message and metadata like country and operators’ names for every SMS message you send with us. This should help improve the communications you send to your users and give you more insight around those messages.

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Connect with billions of customers at the moment of search and discovery

Have you ever stopped to think about how much of our lives we spend waiting? The average person spends 235 days waiting in queues and 43 days on hold. Engaging with businesses is such a core element of our day-to-day lives, so much so that we spend significant time and effort trying to do just that. As a result, our attention is often stripped away from the things that really matter in life.

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How “Work Anywhere” works: a Q&A with Mayke Nagtegaal, COO of MessageBird

It’s been over three months since we announced MessageBird’s new “Work Anywhere” policy, and the feedback we’ve received has been encouraging, inspiring and exciting! (In case you missed it: our Birds now can choose where they set up their workspace — literally anywhere they want, as long as it’s in the same time zone as their team.)

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