Best Practices for WhatsApp API Message Templates and Session Messages

WhatsApp Message Templates and Session Messages allow you to actively communicate and build engaging experiences with your customers. Learn how to send templated support messages, notifications, account updates, alerts, and two-factor authentication codes.

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Save 40% on 2FAs by sending One-Time Passwords with MessageBird’s WhatsApp API

At MessageBird, we believe in the power of omnichannel messaging to delight customers by connecting with them asynchronously on their preferred channels; omnichannel also provides an excellent means for implementing 2FA or MFA. By leveraging a channel like WhatsApp, we’ve seen customers save up to 40% on costs while also increasing conversion rates and effectiveness.

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Running your business from a spreadsheet, with customer notifications

While today there are countless CRM and ERP systems out there, for companies small and large, I still see businesses and teams relying on the tried and tested spreadsheet to keep track of and automate their work. Those teams can use MessageBird to bring those spreadsheets to life.

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Getting more data from each SMS message you send with MessageBird

MessageBird’s SMS API will now include information on the price per message and metadata like country and operators’ names for every SMS message you send with us. This should help improve the communications you send to your users and give you more insight around those messages.

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Connect with billions of customers at the moment of search and discovery

Have you ever stopped to think about how much of our lives we spend waiting? The average person spends 235 days waiting in queues and 43 days on hold. Engaging with businesses is such a core element of our day-to-day lives, so much so that we spend significant time and effort trying to do just that. As a result, our attention is often stripped away from the things that really matter in life.

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