Welcome to the Nest, SparkPost!

We’re excited to announce MessageBird’s intention to acquire SparkPost, the world’s largest commercial email provider.

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Expert: Modernizing communications to enhance customer experience

For more than 50 years, Expert has been a customer and service-oriented franchise retailer in home electronics across the Netherlands. In partnering with MessageBird, Expert centralized its customer communications between its HQ and local stores while adding new channels for customers to reach them on. It also used Flow Builder to automatically route incoming messages to the right store or customer support member at HQ and to help reduce manual response times. After only two months, Expert has experienced an increase in the amount of tickets raised, clicks on the WhatsApp button and customer satisfaction.

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How to use WhatsApp API reporting to enable a SMS or Voice fallbacks

With MessageBird’s Flow Builder, you can automatically know if a WhatsApp message was delivered, and use SMS or Voice as a fallback option to ensure you reach your client.

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PagerDuty: Enabling real-time notifications at scale using MessageBird

PagerDuty makes alerting dependable, simple and accessible, so that its customers can keep their digital services up and running properly. Pairing this with MessageBird’s telecom infrastructure, PagerDuty’s platform helps to reduce downtime and outages for its customers around the globe.

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Best Practices for WhatsApp API Message Templates and Session Messages

WhatsApp Message Templates and Session Messages allow you to actively communicate and build engaging experiences with your customers. Learn how to send templated support messages, notifications, account updates, alerts, and two-factor authentication codes.

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