Best practices to multilingual localization at MessageBird

Discover some of the best practices to avoid the most frequent localization challenges and guarantee a hassle-free process in a fast-paced environment.

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Don’t leave your customers hanging

When you take the “live” out of Live Chat, you will create a very frustrating experience that will leave a bad taste in your customers’ mouths. “Don’t leave me hanging!” - this is what all your customers are saying while they wait patiently on Live Chat. If customers don’t get the support in the medium, platform, and timeline they expect, they’ll up and leave. The customer support experience is a dealbreaker.

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Introducing "Work Anywhere" .... Yup, you read that right!

With immediate effect, employees are empowered to choose where they work — be it at a MessageBird hub or remotely from ANY location.

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How to use Flow Builder with Google Vision API and Google Cloud Functions

This is a simple demonstration using GoogleCloud Functions and Flow Builder to do image recognition on an image sent on Telegram.

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The good, the bad, and the better of marketing automation: from one-way messages to 2-way conversations

Marketing automation platforms (e.g. Salesforce Marketing Cloud, Marketo, etc.) are great at sending 1 time emails or messages to individuals, at scale. But, how can you drive more conversational engagements with your customers?

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