Why use WhatsApp for security notifications and authentications

The importance of online security and data protection within communications, for your company and your customers, continues to increase in the digital space. It’s why you likely experienced a two-factor authentication (2FA) the last time you tried to reset an account password or complete a high-value transaction. Two-factor authentication, which is typically done by way of one-time passwords (OTPs), protects your users by requiring multiple touch points to verify their identity.

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