Connect with billions of customers at the moment of search and discovery

Have you ever stopped to think about how much of our lives we spend waiting? The average person spends 235 days waiting in queues and 43 days on hold. Engaging with businesses is such a core element of our day-to-day lives, so much so that we spend significant time and effort trying to do just that. As a result, our attention is often stripped away from the things that really matter in life.

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Don’t leave your customers hanging

When you take the “live” out of Live Chat, you will create a very frustrating experience that will leave a bad taste in your customers’ mouths. “Don’t leave me hanging!” - this is what all your customers are saying while they wait patiently on Live Chat. If customers don’t get the support in the medium, platform, and timeline they expect, they’ll up and leave. The customer support experience is a dealbreaker.

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